California Department of Insurance

Sacramento Office
300 Capitol Mall
Suite 1700
Sacramento, CA  95814

Hotline Telephone Numbers

Consumer Hotline: 1-800-927-4357 (HELP) or send us an email
1-800-482-4833 (TTY)

Licensing Hotline: 1-800-967-9331

California Low Cost Automobile Program: 1-866-602-8861

San Francisco Office
45 Fremont Street, 23rd Floor
San Francisco, CA 94105

Los Angeles Office
300 South Spring Street, South Tower
Los Angeles, CA 90013

Service of Court Filings on the CDI

Service of court filings must be directed to the following address:

Agent for Service of Process
Government Law Bureau
300 Capitol Mall, Suite 1700
Sacramento, CA 95814
custodianofrecords@insurance.ca.gov

• Guidelines for Service of Process

Please note: the CDI has not agreed to electronic service of summons/complaints in civil cases per the Rules of Court and other applicable laws.  In addition, the CDI has not agreed to receive facsimile service of summons/complaints in civil cases.

Additional Contact Information

Consumer Services Division

If you have questions or want to file a complaint, visit our Getting Help page.

Licensing Hotline

Matters regarding insurance licensing and education should be directed to:

California Department of Insurance
Producer Licensing Bureau
320 Capitol Mall
Sacramento, CA 95814
800-967-9331
E-mail Inquiry

Reporting Suspected Fraud

Information concerning suspected insurance fraud should be directed to the addresses below.

California Department of Insurance
Fraud Division
9342 Tech Center Drive, Suite 100
Sacramento, CA 95826
fraud@insurance.ca.gov

A list of regional offices is available.

Public Records Act Requests

Those requesting information related to the Public Records Act should direct correspondence to the Legal Division.

California Department of Insurance
Legal Division
Government Law Bureau
300 Capitol Mall, Suite 1700
Sacramento, CA 95814
custodianofrecords@insurance.ca.gov

• Guidelines for Accessing Public Records

Corporate and Regulatory Affairs

Companies wishing to do business in California and existing companies seeking approval of corporate transactions should direct correspondence to the Corporate & Regulatory Affairs Branch. If you have any questions about our admission process, please contact us by mailing your questions to:

California Department of Insurance
Corporate & Regulatory Affairs Branch
45 Fremont Street, 24th Floor
San Francisco, CA 94105

or by emailing the Corporate and Regulatory Affairs Branch. We recommend you contact the department with any questions prior to submitting your application.

Office of the Ombudsman

The Ombudsman’s primary function is to ensure the Department provides the highest level of customer service to our consumers, insurers, agents, brokers, and public officials.The Ombudsman is responsible for ensuring that complaints about Department staff or actions receive full and impartial review.

California Department of Insurance
Office of the Ombudsman
300 Capitol Mall, Suite 1600
Sacramento, CA 95814
Phone: 916-492-3545

E-mail: Office of the Ombudsman

Webmaster

For technical questions or problems regarding this website, please contact our webmaster.